Application Support

Shivom’s application management practices help our clients by allowing them to focus their IT teams on other strategic initiatives while we take care of important but often routine administration and management tasks.

Our application support consultants can support these practices, helping to drive unnecessary costs out of your system. Our consultants leverage sophisticated communication and infrastructure to make this an easy model to employ.

We feel every application require distinct approaches. To address this, we work out separate tools, procedures, test plans, and resources for each. Each approach incorporates a structured process for Planning; Transition; and Ongoing Support.

We also provide 24/7 support and dedicated helpdesk services for mission critical high volume applications.